As PAN DENİZ TAŞIMACILIĞI LOJİSTİK FAALİYETLERİ VE TURİZM LTD. ŞTİ. ("Company"), we are committed to ensuring the highest level of security and confidentiality of your personal data in all activities carried out through www.simoom.com ("Site").
This Privacy Policy explains how the personal data provided by visitors, members, and customers ("Users") is collected, used, transferred, and protected in accordance with the KVKK, GDPR, the Electronic Commerce Law, and all applicable legislation.
This policy applies to all services offered through the Site.
The following categories of personal data may be processed by the Company:
Full name, username, date of birth (if provided), gender (if provided).
Phone number, email address, delivery and billing address.
Order details, cart contents, return/refund requests, customer support records.
Payment method, payment confirmation details, transaction number. (Your credit card details are not stored by the Company; they are processed only by payment service providers such as iyzico/PayTR.)
Purchase history, segmentation data, advertising and targeting data, campaign participation details.
IP address, device information, session data, cookie records, traffic data, behavioral analytics.
Your personal data may be collected through:
using automated or non-automated methods.
(Only with your explicit consent)
Your data may be shared with the following parties where legally permitted:
Courts, prosecutors, regulatory bodies, and law enforcement—when legally required.
Your data may be transferred abroad (e.g., to service providers in the EU/USA such as Google, Meta, Hotjar) under GDPR Articles 45–49 with appropriate safeguards in place.
The Site uses:
Users may disable cookies in their browser settings; however, some features may not function properly.
For details: see the Cookie Policy.
Your personal data is retained as follows:
Legal retention requirements may extend these periods.
The Company protects your personal data through:
You may request:
To exercise your rights, you may contact:
Küçük Piyale Mahallesi, Yolcu Sokak, No:16 Beyoğlu / Istanbul
Requests are processed within 30 days.
The Site is intended for adult users. We do not provide services to individuals under 18, nor do we intentionally process their data. If data belonging to a minor is detected, it will be deleted immediately.
This Privacy Policy may be updated when necessary. Updates become effective once published on www.simoom.com.
Data Controller:
PAN DENİZ TAŞIMACILIĞI LOJİSTİK FAALİYETLERİ VE TURİZM LTD. ŞTİ.
Küçük Piyale Mahallesi, Yolcu Sokak, No:16 Beyoğlu / Istanbul