PRELIMINARY INFORMATION FORM

This PRELIMINARY INFORMATION FORM has been prepared pursuant to Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts and constitutes an integral part of the Distance Sales Agreement. Once this Preliminary Information Form and the Distance Sales Agreement are approved in electronic form, the order shall be deemed completed.

1. SELLER Information

Trade Name: PAN DENİZ TAŞIMACILIĞI LOJİSTİK FAALİYETLERİ VE TURİZM LTD. ŞTİ.

Address: Küçük Piyale Mahallesi, Yolcu Sokak, No:16 Beyoğlu/İstanbul

E-mail: [email protected]

Website: https://www.shopsimoom.com

MERSIS No: 0721041856300018

2. BUYER Information

(Information provided during the order and shown on the invoice)

Name/Surname/Title: [●]

Address: [●]

Phone: [●]

E-mail: [●]

3. Price and Characteristics of the Product(s)

The basic characteristics, sales prices including taxes, and quantities of the product(s) subject to the order are as follows:

Product Name : [●]

Quantity : [●]

Unit Price (incl. VAT) : [●]

Total Product Amount : [●]

Shipping Fee: [●]

Total Order Amount (incl. VAT): [●]

4. Information on Payment and Delivery

Payment method: [Credit Card / Bank Transfer / Other]

Delivery address: [●]

Person to Receive Delivery: [●]

The product(s) shall be delivered to the delivery address provided by the BUYER via the cargo company contracted by the SELLER within a maximum of 30 (thirty) days following order confirmation.

In case of force majeure or extraordinary circumstances that may extend the delivery period, the BUYER shall be informed through appropriate communication channels.

The risk of loss, damage, or destruction of the product passes to the BUYER after delivery; the SELLER shall not be liable for any damages occurring after this date.

5. Order Confirmation

Once the BUYER completes the payment transaction, the SELLER shall confirm receipt of the order to the BUYER via e-mail and/or other electronic communication means.

6. Conclusion and Storage of the Agreement

The Distance Sales Agreement is concluded electronically when the BUYER confirms the order on https://www.shopsimoom.com. A copy of the Agreement is sent to the e-mail address provided by the BUYER, and another copy is stored electronically in the SELLER's database for the period required under applicable legislation.

7. Right of Withdrawal

The BUYER has the right to withdraw from the Agreement within 14 (fourteen) days following the date on which the product is delivered to the BUYER or to a third party designated by the BUYER, without giving any reason and without paying any penalty.

To exercise the right of withdrawal, it is sufficient that:

• It is exercised within the 14-day period, and
• The BUYER submits a return request through their account on https://www.shopsimoom.com, or
• Sends a written notice of withdrawal to [email protected] .

In the event that the right of withdrawal is exercised:

• The BUYER must return the product to the SELLER within 10 (ten) days at the latest from the date the withdrawal notice is sent to the SELLER.
• The product must be sent unused, in resellable condition, with its original packaging, all accessories, and invoice.
• In case of withdrawal, the product price shall be refunded to the BUYER within 14 (fourteen) days from the date the withdrawal notice reaches the SELLER, using the same payment method as used by the BUYER.
• Which party shall bear the shipping costs in case of withdrawal is specified in the Distance Sales Agreement and in the return conditions published on the website.

Exceptions to the right of withdrawal:

Pursuant to Article 15 of the Regulation on Distance Contracts, the right of withdrawal may not be exercised in particular for:

• Products prepared in line with the BUYER's requests or personal needs,
• Underwear and similar products whose packaging has been opened and which cannot be resold for hygiene reasons,
• Products that may perish quickly or whose expiry date may pass,
• Products which, after delivery, are mixed with other items and cannot be separated by their nature.

Detailed provisions regarding the right of withdrawal are set out in the Distance Sales Agreement.

8. Buyer's Complaints and Objections

The BUYER may submit any requests and complaints regarding the order and/or the product:

• By sending an e-mail to [email protected], or
• Through the communication channels available on https://www.shopsimoom.com.

Complaints shall be evaluated and resolved as soon as reasonably possible.

9. Competent Authority

In disputes that may arise between the Parties, within the monetary limits announced annually by the Ministry of Trade, the Consumer Arbitration Committees and Consumer Courts located in the BUYER's place of residence or where the consumer transaction was carried out shall be competent.

A copy of this Preliminary Information Form is provided to the BUYER via a durable medium (by e-mail).

Date: [●]

This Preliminary Information Form constitutes an integral part of the Distance Sales Agreement.